Privacy Policy

1. About This Policy

Gnapika Enterprises ("we", "us", or "our") provides Used Cooking Oil (UCO) collection, RUCO awareness and collection support, and Food Safety / FSSAI consultancy. This Privacy Policy explains how information may be handled when you visit our website or contact us about these services.

The website presents information about our work, team, gallery and contact details. It does not currently provide an online account, registration form or payment facility. Enquiries are made through the phone and email contact options displayed on the website.

2. Information You Provide

When you contact us by phone or email, you may provide your name, contact number, email address, business or establishment name, collection location and the details of your enquiry. Service-related communications may also include information about UCO collection requirements or documents relevant to a consultancy enquiry.

Please provide only information needed for your enquiry. Do not send passwords, payment-card details or unrelated sensitive personal information. If you provide another person’s contact details, ensure you are authorised to do so.

3. Website Connections and Technical Information

When your browser connects to this website, its hosting and content-delivery providers may process technical information such as your IP address, browser and device details, requested pages, and connection or error information to deliver and protect the site.

The website includes a Google Maps location embed and may load fonts or media through external providers. Loading these resources can send technical information to those providers even if you do not contact us. Their handling of that information is subject to their own privacy policies.

4. Purposes of Handling Information

Information supplied in an enquiry is relevant to responding to your questions, discussing service availability, coordinating collection visits, communicating about requested services and handling follow-up enquiries or concerns.

Where a service proceeds, relevant information may also be needed for service records and applicable legal or regulatory requirements. We do not need unrelated personal information to respond to a general enquiry.

5. Service-Related Sharing and External Services

Coordinating a requested service may require relevant details to be handled by personnel or service providers involved in communication, collection, transportation or consultancy. Applicable law may also require information to be provided to a competent authority.

This website does not offer a facility for selling visitor information. Phone calls, email services, external links and Google Maps operate through their respective providers; this policy does not replace those providers’ privacy terms.

6. Cookies and Browser Controls

The website does not currently include a user login or a cookie-preference tool. Embedded or externally loaded services may use cookies or similar technologies under their own policies; such technologies can involve identifiers and should not be assumed to be anonymous.

You can manage cookies and site permissions through your browser settings. Restricting external resources may affect the map, fonts or media. You can use the written address, phone number or email address without opening the map.

7. Retention and Security

The period for keeping enquiry and service records depends on the purpose of the communication, any ongoing service relationship and applicable record-keeping obligations. This policy does not specify a fixed retention period for all records.

No website, email service or method of electronic transmission can guarantee absolute security. Avoid including unnecessary confidential information in an initial enquiry. Contact us if you believe information you shared with us has been misused or disclosed incorrectly.

8. Privacy Requests and Concerns

You may contact us to ask about information you have provided, request a correction or deletion, or raise a concern about its handling. If you no longer wish to receive optional communications, let us know using the contact details below.

Requests are subject to applicable law, any need to verify your identity and records that must be retained for lawful purposes. Withdrawing a request to be contacted may affect our ability to respond or coordinate a service you requested.

9. Changes to This Policy

This policy may be updated to reflect changes to the website, services or applicable requirements. The revised version and its last-updated date will be displayed on this page.

10. Contact for Privacy Enquiries

For questions about this policy, information you have shared or a privacy-related concern, contact Gnapika Enterprises using the details below.